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How SlotLair handles your personal data
This policy explains what information we collect when you use SlotLair, why we use it, who receives it and how long it stays with us. It also sets out your rights over your data and the routes for using them.
How we use your information
Every category of data has a stated purpose:
- Processing your bets, deposits and withdrawals.
- Providing our casino, live casino, sportsbook and account services.
- Customer support and handling your correspondence.
- Verification checks and fraud monitoring.
- Marketing you have consented to, with an opt-out in your account settings or via support.
- Meeting our anti-money-laundering and counter-terrorism-financing obligations.
- Optional surveys and aggregated statistics that improve the service.
Information we may collect
The data we handle falls into clear groups:
- Registration form data: name, date of birth, e-mail address and phone number.
- Correspondence with our support team.
- Transaction history on deposits, bets and withdrawals.
- Login and traffic data, including GeoIP, browser and device details and weblogs.
- Verification documents such as identification scans, payment slips and bank statements.
- Answers you give in optional surveys.
Changes to this policy
When this policy changes, we make the new version available to our players:
- The current text is always the one published for the account area.
- Continued use of the account after an update means the current policy applies.
- Material changes are reflected in the date line at the end of the policy.
Your rights over your data
You can exercise your rights through our support routes at any time:
- Ask what personal data we hold about your account.
- Request a correction where a detail is wrong or out of date.
- Object to marketing and withdraw consent in your account settings or via support.
- Raise any privacy question through live chat or e-mail.
Who receives data and why
| Recipient | Reason | Boundary |
|---|---|---|
| Payment and service providers | Processing transactions and running the service | Only what the task requires |
| Authorities and investigators | Meeting the law, protecting safety, investigating fraud | Only where the duty applies |
| Marketing providers | Supporting consented marketing | Data is never sold or rented |
How we protect your data
Encryption in transfer
Data transfer between you and our service is protected by 128-bit SSL encryption and the PGP protocol.
Access controls on your side
Two-factor authentication can be switched on for the account, and we recommend it together with a password used nowhere else.
Retention with a fixed minimum
We keep account data for at least five years from the last transaction or account closure, because anti-money-laundering rules require it. Anonymised derivatives that no longer identify you may be kept longer.
Cookies and analytics in brief
Cookies support the session, remember preferences and, where consented, help us understand how the service is used:
- Required cookies keep sign-in and basic functions working.
- Functional cookies remember choices such as language.
- Advertising cookies measure campaigns and are handled through consent.
- Our cookie policy describes each type, its retention and how your browser can block or delete cookies, with possible limits on some site features.
Last updated: 31 October 2026